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Data Protection
In providing your details to Booths Wine, you consent to Booths Wine maintaining, recording, holding and using the information you give. The information is collected at the time of registration and the details requested are used to process your orders. The information will also be used to improve our service to you and to keep you informed about Booths wine promotional offers. If you do not wish to receive our newsletter you are able to opt-out from our mailing list on the registration page.
All data is collected lawfully and maintained in accordance with the Data Protection Act 1998.
The information we collect about you will includes:
Name
Billing and Delivery Address
Telephone Number
Email Address
Credit Card/Debit Card details
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up-to-date. You can check the information we hold by viewing your account details at any time. If you find any inaccuracies you can make changes or you contact Booths wine on 0800 197 0066 and we will delete or correct it promptly. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Fraudulent Transactions
To protect our customers against fraudulent transactions and identity theft booths-wine.co.uk will perform searches to verify your details. In deciding whether to accept your order request we may use the information you have given to us, already hold about you, or for which we receive from any enquiry. This information may be checked with Early Warning UK Ltd, to confirm your identity. Early Warning UK Ltd will check any details we disclose to them against any data bases (public or private) to which they have access and will keep a record of that check. Early Warning UK Ltd will also retain this information and may use it in the future to assist other companies with identity verification. This assists us to protect you and us from fraudulent transactions.
You can remove yourself from our database at anytime. To cancel your account details please email: service@booths-wine.co.uk. If you wish to be removed from our newsletter please email: unsubscribe@booths-wine.co.uk. If you have any questions/comments about privacy, you should contact us on 0800 197 0066 or email service@booths-wine.co.uk.
Credit Card Security
The card security code is a unique three or four-digit number printed on your debit/credit card. This number is not embossed on the card and hence not printed on receipts - making it difficult for anyone other than the genuine cardholder, to know it.
Some card issuers refer to this number as the "Card Security Code" others as the "personal security code" and others as "Card Verification Value".
Some cards, many UK-issued cards for example, have a three-digit number printed at the top of the signature strip on the reverse of the card.
Others, American Express cards for example, have a four-digit number printed on the front of the card, above the account number.
Website Security
When you register details with us, make an order or access account details, we use a secure server. Any data you give us is encrypted using a 'Secure Socket Layer' (SSL) session. SSL is an industry standard and is one of the best ways to ensure Internet messages are not intercepted. You should be aware, however, that older browsers cannot use SSL. To be sure, you will need Netscape version 4.05 or Microsoft Internet Explorer browsers, version 4 or above. These browsers are available as free downloads from the internet.
When using a secure connection a small padlock will be displayed in the bottom right hand corner of your browser. Please look for the padlock when you are transferring any of your personal details over the internet.
If you are still concerned about ordering electronically, you can place your order by calling our order helpline on 0800 197 0066, Monday to Friday. Office hours are 9.00am to 5.00pm (except for bank holidays) or you can leave a message outside these hours and we will call you back.
Cookies
We use cookies to help improve the service to our customers and particularly to ease the shopping process. Cookies are pieces of information that are stored on your hard drive and used for record keeping purposes. They help you from needing to type in certain details several times (such as your e-mail address, or the delivery address you have previously used for an order). Cookies can also help booths-wine.co.uk see which parts of the site are the most or least popular and thereby help to improve the customers shopping experience.
If you have any queries about this security and privacy statement or any of your dealings with Booths wine, please contact us at: service@booths-wine.co.uk
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